This guide teaches the language you need at the office. It is not legal advice. For the rules on residence permits, temporary protection and registration, check the General Inspectorate for Immigration (IGI) (opens in a new tab) or, if you come from Ukraine, UNHCR's help pages for Romania (opens in a new tab).
Offices in Romania run on appointments, forms and a folder of copies. You will meet the same dozen words at the immigration office, the town hall, the bank and the doctor's surgery. Learn them once and every visit gets easier; add vă rog (please) and mulțumesc (thank you) and you will be understood.
At the counter
Most offices give you an appointment (programare), often booked online, and you hand in an application (cerere) at a counter (ghișeu). Bring the originals and copies of your documents.
programare
appointment
Am o programare.
I have an appointment.
cerere
application, request
ghișeu
counter, service window
Unde depun cererea?
Where do I hand in the application?
copie
copy
original
original (document)
adeverință
certificate, written confirmation
Am nevoie de un interpret.
I need an interpreter.
Your documents
These are the words on the papers you will be asked for. The CNP (cod numeric personal) is a 13-digit personal number; once you have one, the doctor, the bank and most offices will ask for it.
pașaport
passport
permis de ședere
residence permit
protecție temporară
temporary protection
CNP
personal numeric code
contract de închiriere
rental contract
At the doctor and the pharmacy
In Romania you register with a family doctor (medicul de familie), who is your first stop for most care and for prescriptions. In an emergency, call 112.
medicul de familie
the family doctor
Mă doare aici.
It hurts here.
rețetă
prescription
farmacie
pharmacy
urgență
emergency
School and the bank
To enrol a child, you ask at the school (școală) or the kindergarten (grădiniță) about înscriere (enrolment). At the bank, a deschide un cont is to open an account.
școală
school
grădiniță
kindergarten
înscriere
enrolment, registration
Aș dori să deschid un cont.
I would like to open an account.
extras de cont
bank statement
Polite phrases that help everywhere
| Romanian | English |
|---|---|
| Bună ziua! | Good day! (hello) |
| Puteți repeta, vă rog? | Could you repeat that, please? |
| Puteți vorbi mai rar, vă rog? | Could you speak more slowly, please? |
| Nu înțeleg. | I don't understand. |
| Ce acte trebuie să aduc? | Which documents do I need to bring? |
| Mulțumesc pentru ajutor. | Thank you for your help. |
Further reading
- General Inspectorate for Immigration (IGI) (opens in a new tab), the official source for residence permits.
- UNHCR help for Romania (opens in a new tab), official information for people from Ukraine, in Ukrainian, Romanian and English.
- dexonline (opens in a new tab), the free online dictionary of Romanian.